Know 1


	Design/Analyst enables you to transform the knowledge of your enterprise into a tangible business asset ... an asset that can be used to achieve strategic corporate objectives such as reducing costs and improving customer retention.


		We don’t try to tackle the lofty question of “what is knowledge” . . . nor do we try to organize every form of knowledge that exists throughout your enterprise.

	Instead, we take a very pragmatic approach to Knowledge Management. We focus on organizing and distributing the critical knowledge that your employees require to be more effective in performing their daily functions.


	Specifically, EDGE Software’s suite of applications enables you to manage your enterprise’s knowledge within the context of a business process.


	Sounds great, but what exactly does that mean? Well, here’s a simple example.



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